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  • Change, UX, Content

    Change Manager, User Experience, Knowledge base improvement

  • Change Manager

    AirNZ Change Manager for Inflight Wi-Fi and Inflight Entertainment (IFE)

  • UX

    DAN UX Strategist, usable experiences across a range of channels & devices

  • How-to Guides & Videos

    AirNZ Training developer for HRIS Workday project

  • UX

    Sovereign’s Lead UX Designer for Salesforce knowledgebase

  • UX

    NZ Post’s Lead UX Designer for knowledgebase

  • LMS SCORM Training

    Tradelink SCORM Compliant LMS Training design & development

  • Training Videos

    FB End of Year Performance Review & Annual Rem Review Training

  • Training Modules

    Modules on Manager BPs and Employee orientation

  • UI

    SKY’s customer facing support sites Mobile & Desktop UI

  • UI

    Telecom’s customer facing mobile support content redesign

  • Project Mgmt, UI, UX

    Telecom’s Intranet platform migration project

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    Harmeet Ghosh

    “Anna demonstrated exceptional ownership and professionalism. She took the lead in engaging with multiple business units, clearly communicating the purpose and process, and ensuring stakeholders understood their responsibilities … She coordinated migration plans, identified and resolved risks early, and maintained momentum.” Read more on LinkedIn.

    Senior Product Lead, Kiwibank.

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    Margaret Louie

    “Anna excels in all things digital and bought her considerable skills in this area to the benefit of the whole team … and provided great support to our key stakeholders. She developed fantastic training and communications material which was used globally. I would highly recommend Anna for any change project.” Read more on LinkedIn.

    Change and Communications Lead, Fletcher Building.

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    Tara Parata

    “Anna is a highly qualified graphics designer focused on customer usability and designing experiences that deliver business benefits and value for customers. This was evident in the redesign of our mobile content interface that contributed to over-achieving our cost out targets of $2.5M in call avoidance in 12 months.” Read more on LinkedIn.

    Digital Service Programme Manager, Spark New Zealand.

     

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    Sarah Burns

    “Anna is probably the number one in our team for coming to the table with innovative ideas. During her role as a project manager, Anna worked with high level stakeholders and achieved critical buy in. She introduced new plans and processes that improved the content, structure and usability in the new platform.” Read more on LinkedIn.

    Digital Service Development Manager, Spark New Zealand.

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    Eddie Boni

    “While working with Anna I also witnessed her team management skills. She led a very highly engaged team that produced outstanding work. Her team always commented on how approachable she was and how she always took the time to listen to their ideas. I was very fortunate to experience this myself with her.” Read more on LinkedIn.

    Lead Digital Service Software Developer, Spark New Zealand.

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